Social Distancing, Every Step of The Way

To prevent the spread of COVID-19, the CDC recommends maintaining a physical distance of six feet from other people. Here are some tips for social distancing in your operation when open for delivery or pick-up.

Please always use good judgment and adhere to CDC and local municipality guidelines.

Back of the House

  • Start with a small staff.
  • Limit the amount of people coming in contact with the food.
  • Review hand-washing best practices and make sure everyone has the proper materials they need to keep a safe and clean workspace (masks, gloves, disinfectant, etc.).
  • Stagger employees’ start times to reduce congestion in back of house and storage areas.
  • When storing product, sanitize bus tubs/baskets between each use.
  • Increase frequency of cleaning and disinfecting high-touch surfaces using an EPA-registered product to protect against viral pathogens.

Pick-Up In Your Restaurant

  • Remain at least 6 feet away from other people.
  • Place tape on the floor of the restaurant in traffic areas and in the checkout line to show customers how far apart they should be. 
  • Limit the number of customers in the restaurant at a time.
  • Have a staff person dedicated to monitoring crowd control, traffic flow, and social distancing.
  • Distribute wipes or hand sanitizer at entrance for customers.

Delivery/Curbside Pick-Up

  • Set pickup order times with customers, so they don’t have to leave the car and can get their food as it comes right out of the kitchen.
  • Give your customers the option to have their food left on the doorstep to avoid personal contact.
  • Include heating and reheating instructions if applicable.

Safe Checkout

  • Allow your customers to order by phone, email or text, websites, mobile pay and apps to create a smooth experience and avoid in-person contact.
  • Wear gloves while collecting payment.
  • Keep a safe distance during the transaction.
  • Keep sanitizer or wipes nearby if available.